Privacy Policy

Muse of Rain (“we”, “us”) respects your privacy. This policy explains what information we collect when you visit museofrain.com or book.museofrain.com, or buy from us, and how we use it.

Information we collect

• Order details: your name, email address and phone number, entered when you pay.
• Payment information: payments are handled by Razorpay. We do not receive or store your card, UPI or bank details. We receive confirmation that your payment succeeded and a payment ID.
• Technical information: such as your browser, device, IP address and the pages you view, collected through our hosting and through cookies and similar tools.
• Messages: anything you send us when you contact us.

How we use your information

• to process your order and deliver your purchase;
• to send you payment confirmations and reply to your questions;
• to prevent fraud and misuse of our products;
• to understand how our site is used and to measure and improve our advertising;
• to meet legal, tax and accounting requirements.

Cookies and advertising tools

We may use tools such as the Meta Pixel to understand how visitors reach our site from our ads and to measure whether an ad led to a purchase. These tools may set cookies and receive information such as the pages you view and purchase events. You can control cookies in your browser settings, and manage ad preferences in your Meta account settings.

Who we share it with

We share information only with services that help us run the business, such as Razorpay (payments), our website hosting provider, and advertising and analytics providers such as Meta. We may also share information where required by law. We do not sell your personal information.

How long we keep it

We keep order and payment records for as long as we need them for accounting, tax and legal purposes. Other information is kept only as long as it is needed for the purposes above.

Security

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, subject to the records we must keep by law. Email us at themuseofrain@gmail.com.

Children

Our products are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The version on this page, with its “last updated” date, is the one that applies.

Contact

Questions about privacy? Email themuseofrain@gmail.com.